Data Processing Addendum

This Data Processing Addendum (“DPA”) forms part of the Terms of Service between Land AI and the customer and applies when Land AI processes personal data contained in Customer Content on the customer’s behalf.

The customer is the controller (or “business”) of Customer Content and determines the purposes of processing. Land AI is the processor (or “service provider”) and processes that data only on the customer’s documented instructions, including as needed to provide the Services.

The customer is responsible for the lawfulness of the personal data it provides and the instructions it gives, including obtaining any consents required for outreach under the TCPA, CAN-SPAM and state law.

Land AI will process personal data only to provide the Services; will not sell or share it for cross-context behavioral advertising; will not retain, use or disclose it outside the direct business relationship except as permitted by law; and will ensure personnel with access are bound by confidentiality.

The customer authorizes Land AI to engage sub-processors to help provide the Services, such as hosting, communications delivery and payment processing. Land AI imposes data protection terms on sub-processors that are no less protective than this DPA and remains responsible for their performance. A current list is available on request.

Land AI maintains technical and organizational measures designed to protect personal data, including encryption in transit and at rest, access controls, logging and monitoring, and secure development practices.

Taking into account the nature of the processing, Land AI will provide reasonable assistance to help the customer respond to requests from individuals exercising their privacy rights.

Land AI will notify the customer without undue delay after becoming aware of a security incident affecting Customer Content and will provide information reasonably needed to meet the customer’s obligations.

After the Services end, Land AI will delete or return Customer Content within a reasonable period, unless retention is required by law.

On reasonable written request, and no more than once a year, Land AI will provide information reasonably necessary to demonstrate compliance with this DPA.

For DPA questions or a countersigned copy, reach us through our contact page.